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ServicePacs
Prepackaged services include a specific statement of scope, service agreement terms and conditions and easy-to-follow activation instructions.

In the Spotlight
Enhanced maintenance and support in a dynamic infrastructure (whitepaper)
IBM maintenance & technical support (video)
Electronic Support Brochure
An innovative approach to maintenance and technical support (brochure)

Featured Services
Software Support ServicePac
Provides you with unlimited 'how to' phone support
Warranty and Maintenance Upgrades ServicePac
Keep systems up and running 24x7 with ServicePac for warranty maintenance option
Essential Support ServicePac
Provides hardware and software support for mission-critical operations around-the-clock.

Featured Literature
IBM ServicePac for essential support of System x and BladeCenter (data sheet)
An innovative approach to Maintenance and Technical Support (brochure)

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